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FAQ
The Ins And Outs of How We Do Business
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What do I do if I have a concern?We take your concerns very seriously, so the sooner you can talk to us directly the better. Please call us at 727.225.1012 so we can address your concern immediately and come to a resolution. If you don't have the time to talk on the phone please email us at pvws.valetservices@gmail.com and allow up to 24 hours for a response.
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How do I make a payment?To make a payment follow these simple steps: Click on the "Payments" link in the menu Enter your payment method or... Please call us at 727.225.1012 if you have any questions.
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What are your rates?We take pride in the fact that our rates are among the lowest in your area. If you have received a quote with us and find a cheaper rate elsewhere, we are willing to beat or match that rate. We want the chance to earn your loyalty.
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How do you handle tenant violations?With process valet services we minimize violations as much as possible. While we do have guidelines to help us better serve your tenants, we make it a rule of thumb to remove all trash left on the doorstep if at all possible. If a tenant is unaware that we don't take certain items like furniture or electronics or loose trash in general, we will simply make you aware through our daily email confirmations which are designed to let you know that your property has been serviced properly each night.
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What days do you service the properties?We have a Porter valet the trash every night except Wednesdays and Sundays. We also work most holidays except the major holidays (Thanksgiving, Christmas and New Years).
Billing & Pricing
Find The Best Package For Your Budget
Payments Accepted
We accept all major credit cards as well as checks and wire transfers.
Rates
We are proud to be able to offer the lowest rates in your area. If you receive a quote from us and happen to find a cheaper rate, we will beat or match the cheaper rate.
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